New York Social Care Network information and enrollment supportInformation for New York Medicaid members

Important information

Program disclaimer

Please understand these limitations before using the website or beginning the enrollment process.

Last updated July 26, 2026

Not a government agency

Thrive Care is a service of Lighthouse Care. Thrive Care and ThriveCareNYC.com are not New York State agencies, Medicaid agencies, or government websites. References to New York Medicaid and Social Care Networks describe public program information and do not imply government ownership or endorsement of this website.

No guarantee of eligibility, approval, or service

Medicaid membership may allow a person to be screened, but it does not guarantee an enhanced Social Care Network service. Eligibility and approval depend on individual circumstances, health-related social needs, coverage, location, program rules, available providers, required documentation, and the specific service requested.

Applying, completing a form, speaking with a team member, or being screened does not promise approval, delivery, a certain number of meals, a particular food option, a start date, or any other outcome.

Services vary

Possible services described on this website are examples, not an offer or entitlement. Prepared meals, groceries, pantry support, nutrition services, housing support, transportation support, and social care navigation may not be available in every area or to every member. Services can change under program rules.

No cost applies only to approved covered services

When this website states that support may be available at no cost, it refers only to services that are covered, approved, and provided to an eligible member under applicable program rules.

General information only

Website content is for general education and navigation. It is not medical, legal, benefits, nutrition, or insurance advice and should not replace guidance from a qualified professional or an official agency. Do not delay emergency or medical care because of information on this website.

External links

Enrollment and official information links lead to other websites. ThriveCareNYC.com does not control every aspect of external content, availability, privacy, security, accessibility, or service decisions.

Accuracy and updates

We aim to keep information accurate and current, but program guidance may change. For official statewide information, consult the New York State Department of Health Social Care Network member page.

By using this website, you understand that screening and approval decisions are made under applicable program rules—not by this informational website.