New York Social Care Network information and enrollment supportInformation for New York Medicaid members

Privacy

Privacy notice

This notice explains what this informational website does—and does not—collect.

Last updated July 26, 2026

About this website

ThriveCareNYC.com provides general information about New York Social Care Networks and provides a screening form connected to Thrive Care’s referral process. This website is operated for Thrive Care, a service of Lighthouse Care.

Information you enter here

The embedded application is a Thrive Care form. Information entered into that application is submitted directly through Thrive Care’s application system. ThriveCareNYC.com does not receive or store the information entered into the embedded application.

Thrive Care may use application information to review possible eligibility, create and manage the referral, contact you, and coordinate next steps under its own privacy practices. Do not submit passwords, Social Security numbers, or payment information.

Technical information

The website host and security providers may automatically process basic technical information needed to operate and protect the site. This can include device and browser type, internet protocol address, approximate location derived from that address, pages visited, referring page, and date and time of access.

This information may be used to maintain security, diagnose problems, measure general site performance, and improve the visitor experience. Thrive Care does not sell personal information collected through this informational website.

Referral system and service providers

Application information is submitted directly through Thrive Care’s embedded Airtable form so authorized personnel can review and coordinate the referral. Thrive Care, Airtable, and applicable care-coordination providers may process that information under their own privacy practices and program requirements.

Links to New York State and other external websites are governed by those websites’ own privacy policies.

Email contact

If you contact Thrive Care by email, the information you provide may be used to respond to your request and support the enrollment process. Email is not appropriate for sensitive medical, identification, or enrollment information.

Children’s privacy

This informational website is intended for adults, caregivers, guardians, and authorized representatives. It is not designed to collect information directly from children.

Changes to this notice

This notice may be updated as the website, providers, or legal requirements change. The date above shows the most recent update.

Contact

For a privacy question about this website, email apply@thrivecarenyc.com or call (212) 433-4161.

Information entered in the embedded application is submitted directly through Thrive Care’s form. ThriveCareNYC.com does not receive or store that application information.